It's important to connect with the right provider when looking to start or continue musculoskeletal (muscles, bones and joints) treatment. Treatment varies depending on your unique condition and health needs.
Finding a provider
Tips to help find the right provider for you
Connecting with the right health provider can help you get the care you need. There are a few things you can look out for when choosing who to see.
You can often find this information on your practitioner's website under their profile. If you prefer to speak to someone, you could call the clinic’s reception to ask for help.
We’ve put together some information about the 17 health providers and medical specialists you might encounter along your health journey.
For example, if you need to see a physio, some useful things to ask about are the practitioner’s:
- specialty area e.g. arthritis, or post-surgical rehab
- qualifications (where they’ve studied) and registrations
- availability for in-person or telehealth sessions
- working hours.
For Bupa members
Finding the right provider
From physiotherapists and osteopaths, to chiropractors, remedial massage therapists and medical specialists – there's a variety of help available.
If you’re a Bupa health insurance member, you can find a physio by using our Find a provider tool. For most physio consultations with Members First providers, you may get more money back.*
If you’re not sure who you need to see, it’s a good idea to start with a general practitioner (GP).
Providers
Need urgent help?
If you need immediate help, call triple zero (000) or visit the emergency department at your closest hospital.
If you need help for an illness or an injury that can be managed without a trip to the emergency department, but can’t wait for a regular GP (general practitioner) appointment, you can visit an urgent care clinic.
Talk to a Bupa health coach to help manage your condition
If you're living with a long-term medical condition such as osteoarthritis or diabetes, need support to get back on track, or just want to find a healthier you, Bupa’s health coaching program is here to help. Get information or advice from a qualified nurse or dietitian at times that suit you.
This program provides resources and health information as a guide only, not as a substitute for medical advice or a professional endorsement. If you think you have a medical emergency, call 000 or go to the nearest emergency department.
*Depending on your level of cover, for most services at our Members First extras providers covering dental, physiotherapy, chiropractic and podiatry consultations. Bupa has Members First providers for these services. Not available in all areas. Yearly limits, benefit claiming restrictions, waiting periods, fund and policy rules apply.
These resources are not intended to be a comprehensive list or to represent that Bupa endorses any specific health practitioner or program. Everyone’s health journey is individual and health outcomes can vary from person to person. These resources are also not intended to be a replacement for personalised and specific medical, healthcare or other professional advice. If you have any concerns about your health, see your doctor or other health professional.