Telehealth (speaking to a medical professional over the phone, or video call) can be a convenient way to seek help for your mental health.
Mental health
Telehealth services
Need urgent support?
You’re not alone. If you’re in distress and need to speak to someone, call Lifeline on 13 11 14.
If you're unsure which service is right for you, we recommend visiting your GP for advice.
3.4 million Australians have seen a mental health professional in the past 2 years.
Australian Bureau of Statistics. (2020-2022). National Study of Mental Health and Wellbeing. ABS.One-on-one
Clinical
Virtual
From virtual therapy sessions on video call, to text-based platforms where you can chat with a counsellor, there are multiple ways to get individual support without needing to leave your home.
Reasons to use this service
- You experience mild to moderate issues like stress, mild depression, or anxiety.
- You’re looking for remote counselling or support.
Things to consider
- Requires proficiency with technology.
- Limited access to reliable internet.
- You prefer face-to-face interactions.
Explore telehealth services in Australia
MindSpot
A service offering free assessment and treatment for individuals dealing with anxiety, depression, and other common conditions.
Talkspace
An online platform that connects individuals with licensed therapists through live chat, phone, or video call.
Lysn
A telehealth platform that connects users with registered psychologists and other mental health professionals.
MyMirror
An Australian telehealth platform that offers video-based counselling and therapy services.
QLIFE
Anonymous and free LGBTIQ+ peer support and referral for people wanting to talk about identity, feelings or relationships.
Are you in need of urgent support?
We've put together a list of services for free support that's relevant to where you live, and what you're going through.
Discover free online treatment programs
This Way Up is an online program to learn practical tips for managing mental health. It’s a new way to do therapy from the comfort of your own home.
Bupa members can access one free mental health and wellbeing treatment program.
These resources are not intended to be a comprehensive list or to represent that Bupa endorses any specific health practitioner or program. Everyone’s health journey is individual and health outcomes can vary from person to person. These resources are also not intended to be a replacement for personalised and specific medical, healthcare or other professional advice. If you have any concerns about your health, see your doctor or other health professional.