EAPs are workplace-sponsored programs which offer a number of counselling sessions to employees experiencing personal or work-related challenges.
Mental health
Employee Assistance Programs (EAPs)
Need urgent support?
You’re not alone. If you’re in distress and need to speak to someone, call Lifeline on 13 11 14.
If you're unsure which service is right for you, we recommend visiting your GP for advice.
About 9.4 million Australians have EAP coverage.
Employee Assistance Professional Association of Australasia Inc. (2023). Selecting EAP. EAPAA.
Low or no cost
Virtual
EAPs can be a suitable pathway for people with mild to moderate work-related or personal stressors, such as workplace conflicts, adjustment difficulties, or situational stress.
Contact your workplace to see if you’re eligible to access these services.
Reasons to use this service
- You’re looking to talk to a trained professional.
- Appropriate to address one-off or mild situations.
- Looking to address work-related issues.
- Sessions covered at low or no cost by EAP.
Things to consider
- Not appropriate for addressing severe mental health concerns.
- Limited number of sessions might not be sufficient for complex issues.
Are you in need of urgent support?
We've put together a list of services for free support that's relevant to where you live, and what you're going through.
Discover free online treatment programs
This Way Up is an online program to learn practical tips for managing mental health. It’s a new way to do therapy from the comfort of your own home.
Bupa members can access one free mental health and wellbeing treatment program.
These resources are not intended to be a comprehensive list or to represent that Bupa endorses any specific health practitioner or program. Everyone’s health journey is individual and health outcomes can vary from person to person. These resources are also not intended to be a replacement for personalised and specific medical, healthcare or other professional advice. If you have any concerns about your health, see your doctor or other health professional.