Non-governmental organisations (NGOs) and charities offering accessible and affordable help through counselling, support groups, and helplines.
Mental health
Community services
Need urgent support?
You’re not alone. If you’re in distress and need to speak to someone, call Lifeline on 13 11 14.
If you're unsure which service is right for you, we recommend visiting your GP for advice.
3.4 million Australians have seen a mental health professional in the past 2 years.
Australian Bureau of Statistics. (2020-2022). National Study of Mental Health and Wellbeing. ABS.Affordable
Flexible
Local
NGOs and charities can be a suitable pathway for people with mild to moderate health challenges seeking help for issues like grief, relationship stress, and mild anxiety.
Reasons to use this service
- Looking for affordable care.
- Interested in group therapy.
Things to consider
- Limited access in certain regions.
- Unreliable access due to funding restrictions.
- Limited number of sessions.
- Tight referral criteria.
Explore community mental health services in Australia
Beyond Blue
A national mental health organisation which offers phone support, online forums, webchat, and self-help tools.
Black Dog Institute
A medical research institute which offers a range of resources, online programs, and research-based information to support mental wellbeing.
SANE Australia
A dedicated organisation for helping people with complex mental health issues. If English is not your first language, first call the Translating and Interpreting Service (TIS) on 131 450.
Transcultural Mental Health Line
The Transcultural Mental Health Centre (TMHC) works with health professionals and diverse communities across NSW, in up to 30 different languages.
Centre for Migrant and Refugee Health (CMRH)
CMRH is a charity that connects Australian migrants, refugees, and asylum seekers to mental health services and guides them through the public system.
1800 Respect
For any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Are you in need of urgent support?
We've put together a list of services for free support that's relevant to where you live, and what you're going through.
Discover free online treatment programs
This Way Up is an online program to learn practical tips for managing mental health. It’s a new way to do therapy from the comfort of your own home.
Bupa members can access one free mental health and wellbeing treatment program.
These resources are not intended to be a comprehensive list or to represent that Bupa endorses any specific health practitioner or program. Everyone’s health journey is individual and health outcomes can vary from person to person. These resources are also not intended to be a replacement for personalised and specific medical, healthcare or other professional advice. If you have any concerns about your health, see your doctor or other health professional.